Practical support for laboratory hardware, workflows and LIMS integration.
Support for LightPick hardware
We support LightPick installations after delivery and help adapt them when the laboratory workflow changes. This covers the physical setup as well as the software and workstation around it.
Setup and configuration
Workstation setup, projector configuration and connection to the required peripherals.
Fixtures and labware
Configuration for additional rack or plate formats, including custom fixtures when needed.
Troubleshooting
Diagnosis of hardware, software and workflow issues around an installed system.
Changes and upgrades
Adjustments when workflows, workstations or connected systems change.
Custom integrations
Laboratory hardware is most useful when it fits naturally into the existing workflow. We build focused integrations between LightPick, scanners, barcode readers, other instruments and the LIMS or sample management system.
Integration work can include:
- API or file-based interfaces
- Worklist retrieval and validation
- Sending scan results and completed actions back to the LIMS
- Adapters for existing instrument or workflow software
- Small utilities that remove manual transfer or repeated software actions
The source system remains in control of the workflow. The integration handles the exchange of the information needed at the workstation.
Supporting software work
An integration sometimes requires a change to an existing system or a small new tool. We can maintain and extend legacy laboratory software, create prototypes or develop focused software where this is the most practical way to complete the workflow.
Rates
Support, integration and custom development are generally billed at €150 per hour. For a defined scope, we can first provide an estimate of the required work.
Need support or an integration?
Contact us with a short description of the hardware, systems and workflow involved.
Discuss your setup